AI at Work: Our new research reveals AI is being used in secret by over 1/3 of employees
The rapid adoption of artificial intelligence (AI) in the workplace transforms how organisations operate, from streamlining processes to empowering employees to get more done.
Access commissioned research to uncover how AI impacts organisations and their teams, offering real insights into its benefits, challenges and future potential.
We commissioned independent researchers GingerComms to survey people across the UK who handle data as part of their job, asking them to share candidly what impact it has had on the quality of their work, their time and their well-being.*
Our report contains the findings and expert commentary. It highlights some of the broader trends and we hope it will spark questions and ideas about how to adopt AI in your organisation.
The report includes insights from Dr Phil Parker, The Health and Happiness Expert, Kerry Agiasotis, President of Access APAC and Adam Tiberi, Chief Product and Engineering Officer at Access APAC.
* The survey was conducted between 10 and 17 September 2024 and generated 1,134 responses from employees across 12 UK industry sectors. This report has been localised for the APAC region.
AI Adoption on the Rise
Half of the employees surveyed said they use AI at work, giving their organisation a distinct advantage over those who don't.
Time-Saving Efficiency
56% of employees surveyed noted that AI has reduced their workload, allowing them to concentrate on more important, creative or strategic activities. This time gained back is helping organisations get more done and improve the working lives of their people.
Challenges: Data Security and Accuracy
Despite the advantages of AI in the workplace, concerns around data security and AI accuracy remain high. 48% expressed worries about data security, with 33% citing accuracy as another cause for concern.
Employee Empowerment and Skills Development
AI is not replacing jobs, it's reshaping them. Our research indicates that a staggering 93% of employees believe that AI already positively impacts their workplace.
AI brings efficiency and transformative productivity. Acting as an assistant, it can empower and enable employees to do more of what their core job requires.
The application of AI to achieve efficiencies to increase revenue, reduce operational costs and enhance overall valuations is obvious. The challenge is in specifying, adopting and aligning AI with your organisation’s core objectives.
While some software businesses have been hyping up AI and talking about its potential, we have moved beyond the vision to bring it directly into our products, allowing our customers to leverage the power of AI over all their practice data.
We see the incorporation of AI as a natural progression of our approach, products and brand values, and a massive leap forward in the evolution of our software.
As AI continues to evolve, its role in the workplace will expand. Organisations that embrace AI and invest in their employees' skill development will see the greatest benefits.
The future of work is AI-enhanced, where human ingenuity and machine precision work together to drive innovation and growth.
AI is no longer a futuristic concept; it's a transformative force reshaping every industry. AI transforms the way businesses operate, compete and grow. At its core, AI leverages data to make smarter decisions, automate repetitive tasks and uncover new opportunities that previously did not exist.
This is why we are investing in AI within our business management software, a familiar and secure environment for our customers across APAC. This will allow them to achieve more with less effort and stay ahead in an increasingly data-driven world.
Businesses must play their part in providing the training and resources to build confidence in their workforce and demystify what AI is. With Access EVO, we can augment our customers’ experiences. Something as simple as an accountant finding the latest tax rules from the ATO can help accounting businesses who use our software to get things done quicker. Access EVO naturally becomes part of their workflow and offers new benefits without disruption.
For the full research insights download our report, AI at Work: The powerful impact of AI on workplace behaviour.
