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Success stories:
Abound Business Solutions

Abound gains anywhere, anytime data-driven insights.

Location

Melbourne, Australia

Industry

Accounting

Background

Abound Business Solutions is a Melbourne-based accounting practice that provides accounting, taxation, and business advisory services. Established in 1995, Abound has grown to a team of 25 accounting professionals, servicing a client base of primarily small to medium-sized businesses, as well as large private companies.

 

Challenges

  • Gain insights into its practice and client's businesses.
  • Improve on current inflexible reporting tools.
  • Provide our business clients with consistent looking dashboards.

Results

  • Gained real-time insights into client’s businesses, from anywhere, at any time.
  • Provides business advice to clients with uniform dashboards and reports
  • Eliminated manual data entry with automatic reports.
  • Saved significant time by simplifying internal practice reporting.
  • Simplified client interactions with client app integrated with Access solutions.

What were the challenges? 

Abound was looking for a more efficient way to gain insights into its practice and clients’ businesses. Partner of Abound, Adam Adamidis, says "the practice was being held back by an inflexible,  outdated system which required significant manual processes."

“We had a problem getting accurate and reliable data. We were spending thousands on external consultants without getting the result we really required. And we were unable to make business decisions in an effective or timely manner,” says Mr Adamidis.

“I spent a lot of time setting up our internal weekly reports. The system our consultants had set up was very inflexible. It didn’t allow us to get monthly reports unless the week ended on the end of the month. We also couldn’t cut the data the way we wanted.”

Abound also needed to streamline the way it provided clients with real-time insights about their businesses. “Another issue we faced was providing our business clients with dashboards or high-level advisory services. We were unable to get a uniform system that would provide each client with the same set of data.”

The Solution

As an Access HandiSoft customer for over 20 years, Abound chose to implement ZAP Data Hub – a cloud-based data management and analytics platform designed for accounting practices that seamlessly connects to Access HandiSoft and other data sources.

Accessible anywhere, on any device, Data Hub makes it simple for accountants to collect, manage, and interpret practice and client data, to help them make faster, more informed decisions and save valuable time.

Data Hub is powered by ZAP.

Results

  • Gained real-time insights into client’s businesses, from anywhere, at any time.
  • Provides business advice to clients with uniform dashboards and reports.
  • Eliminated manual data entry with automatic reports.
  • Saved significant time by simplifying internal practice reporting.
  • Simplified client interactions with client app integrated with Access solutions.

“Access HandiSoft along with Data Hub allows us to spend more time advising clients and adding value to their businesses,” says Mr Adamidis. “We can now send clients uniform dashboards and reports detailing insights about their business. What I’m most proud of is the new Abound client app, which enables clients to book appointments, receive ATO correspondence, and with the integration with Access, allows them to sign tax returns, financial statements, and various other documents.”

“I would 100% recommend Data Hub to other practices. It offers so many cost and time savings.”

Data Hub is powered by ZAP.

View the ZAP Data Hub software solution page to learn more