Privacy Notice

About us

The ‘Access Group’ is made up of numerous legal entities which are wholly owned subsidiaries of The Access Technology Group Limited (company registration 05575609). Our primary US trading entity is Construction Industry Solutions Corp (company registration 12110-6404 993) – the registered address for both is: 6 Airport Park Blvd, Latham, New York.

Our Group Data Protection Officer is Danielle Hefford. To contact us regarding our use of personal data, you may email us at [email protected].

Why we have your information

There are various ways in which we may obtain your personal information.

For example, because:

1. an organisation you work for uses one of our solutions;
2. an organisation you have engaged with uses our solutions to provide or otherwise make available a service to you;
3. you have used one of our solutions where we process all/some of your data in our capacity as data controller;
4. you have contacted us;
5. you work for us;
6. you visited our website;
7. your personal data was provided to us by a third party; or
8. as a result of other lead generating activities done by us.

1. Where an organisation you work for uses one of our solutions

If you use our solutions through your employer, for example, our HR, Payroll, or eLearning solutions, then we will process your personal data on behalf of your employer.

We recommend you read your employer’s relevant privacy documentation for information explaining what personal data is collected, and what for, etc.,

Third parties may also process your personal data (on our behalf). The details of these third parties will be included in the contract we hold with the controller (your employer).

2. Where you have engaged with an organisation that uses one or more of our solutions

If you use our solutions via a third-party organisation; for example, to book a table at a restaurant, or to submit your CV to a recruitment agency, then we will process your personal data on the relevant third-party organisation’s behalf.

We recommend you read the third-party organisation’s relevant privacy documentation for information explaining what personal information is collected, and what for, etc.,

Some of our solutions have dedicated privacy notices, where this is the case, these are accessible via our Security Portal or alternatively, they may be accessible within the solution itself.

Third parties may also process your personal information (on our behalf). The details of these third parties will be included in the contract we hold with the relevant third-party organisation.

3. Where you have used one of our solutions where we process your data for our own purposes

We provide a limited number of solutions where some or all your personal information is processed by the Access Group for its own purpose. For example, DesignMyNight, sPROC, Adam Procure, Adam Housing and Class4Kids.

Where you use one or more of our Access Products and we process all your information for our own purpose, the relevant Access Product will make its own dedicated privacy notice available to you, save for where one of the exceptions below applies:

Where you are a “Provider” on SProc, Adam Procure or Adam Housing - a “Provider” meaning a user who has signed up to either SProc, Adam Procure and or Adam Housing to bid on opportunities, contract management and or payment purposes.

Where we use your information to market Access Group solutions which may be of interest to you, the information we will process for marketing purposes is limited to: business email address; business phone number; your name; company name; service category reference and which local authority you’re engaged with to provide services.

Some of our solutions also can capture your feedback regarding use of the solution. Where this is enabled by the organisation, and you choose to provide feedback to us, we will process a limited amount of your personal information for our own purposes.

We use a third party, InMoment (Wootric) to process this data.

In addition to the above, we also process a smaller subset of your information which we either may collect: (a) directly from you; (b) from the relevant solution(s) your employer has procured the use of; and or (c) through third parties, for one or more of the following reasons:

To fulfil our contractual obligations with the party procuring the use of our solution(s), we may contact you from time to time regarding the solution. For example, regarding scheduled or non-scheduled downtime, or an update that you should know about (‘service messages’).

You may be identified by us as a key contact pertaining to:

(a) financial matters – meaning we may contact you regarding the payment of invoices.

(b) the implementation of an Access solution – meaning we may store some of your information outside of our primary CRM. This is for the purpose of administration and management of the Access Group’s business activities.

To verify your employer’s use of the Access solution is compliant with the relevant contract and to ensure Access customers are receiving a return on their investment.

We may also use your information to market to you Access Group solutions we think may be of interest to you/your employer.

In all of the above cases, the information we process is limited to your first name; surname; business email address; location; business phone number; Access Product user role(s); job title; and other telemetry data (e.g., login date, interactivity with components of the product etc.,).

We use third party solutions to store and otherwise process your information, they will therefore process your personal data on our behalf.

4. Where you have contacted us

If you contact us, for example, for technical support, to inquire about our solutions, or to download some of our content, we will record the contact made and log necessary details of the interaction on our systems.

The information collected (which may be via telephone recording) may include your first and last name, the email address and telephone number you use for business purposes, your job title, and your employer.

We collect this information to support us delivering on our contractual obligations (where applicable), internal training, to improve the quality of our services, to make information available to you (including marketing), and or to resolve any conflict (where applicable).

We use third party solutions to record and log the contact made with us; they will therefore process your personal data on our behalf.

5. Where you work for the Access Group

If you are an employee of ours, then we will process your personal information; a dedicated privacy notice is made available to you on our internal systems. If you need help locating it, please ask your leader or Employee Success.

6. Where you visit our website

Your personal information, such as your first and last name, telephone number, email address, postal address, job title, employer and any other relevant contact details may be collected by us when you contact us using any of our online forms.

We will also use cookies when you use our website and interact with us via email, to optimise your experience of us and our sites. Please see our Cookie Policy for more information.

Where you choose to share your personal data with us through the mechanisms available via the website, we will process that data using third-party solutions. These third parties will process your personal data on our behalf.

7. Where your data was provided to us by a third party

We work with several reputable third parties for the purpose of them supplying to us business contact details to allow us to effectively market our solutions. We may also collect information about you from other sources, for example, public sources or third-party social network sites.

Where we obtain your personal information through these sources, we will process that data using third-party solutions. These third parties will process your personal information.

8. Where we collect your data through lead-generating activities done by us

We may collect your personal information through various lead generating activities such as events, webinars, and other networking activities.

The purpose of this processing is to engage with you regarding a sales and purchase agreement.

Where we obtain your personal information through these activities, we will process that information using third party solutions. These third parties will process your personal information on our behalf.

Further processing of your personal data 

Where you use one of our solutions, we may derive or create anonymous data and information about your use of that solution. This anonymised data will be further aggregated before being used either by us or a third party nominated by us to improve our products. We may also commercialise this information, for example, to provide insights to third parties. 

Post completion of this anonymisation and aggregation process (which is irreversible), the information is no longer considered personal information for the purpose of applicable data protection legislation.  

Sharing your personal data

We may have to ad hoc share your personal information with regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights.

We have also partnered with reputable third parties to provide a best-in-class service offering to you and our wider customer base (which may include the marketing of Access Group solutions or compatible solutions provided by the Access Group’s trusted partners).

We may also share your personal data with other members of the Access Group.

Lastly, we may share your personal information with third parties in connection with a sale of the Access Group (or any part thereof). Where that divested entity becomes takes control of your personal information, they will supply or otherwise make available to you their relevant privacy notice.

We will not, in any event, sell your personal information.

Storage and disposal of your personal data

Where we have control of your personal information, we will delete your personal information in accordance with our data retention schedule (available via our Security Portal), or as otherwise required by data protection legislation: including where you choose to exercise your rights as a consumer (see ‘Your Rights’ section for more information).

Where we have your personal information and we’re acting on behalf of another party (e.g., your employer or other third-party organisation you’re engaging with), we will delete your personal information in accordance with that party’s instruction, or as otherwise required by data protection legislation. If we are required by law to retain any of your personal data, we will inform the relevant third party.

Your rights

Regardless of your geographical location, we will process your personal information in accordance with the following highly regarded rights and principles.

Your data protection rights

• Your right to know – You may request to know what personal information we have collected, used, shared, or sold about you, why we collected, used, shared or sold that information.
• Your right to delete – You may request for us to delete your information.
• Your right to correct – You may ask us to correct any inaccurate information we have about you.
• Your right to limit use – You may direct us to only use your sensitive personal information for limited purposes, such as providing you with the services you requested.
• Right to non-discrimination – We will never deny you services, charge you a different price, or provide a different level or quality of service just because you exercised your rights*

*There may be occasions where a minimum amount of personal information is strictly necessary to complete a transaction with you.

To exercise any of these rights, please contact [email protected] alternatively call +1 518 242 7200