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The Access Group Malaysia accelerates phased rollout of eInvoicing to support over 30,000 UBS active customers in meeting LHDN dateline

Business partners are equipped and fully prepared to support this transition, benefiting customers with faster and more accurate eInvoicing deployment.

23 July 2024: The Access Group ("Access") is pleased to announce the accelerated phased rollout of our eInvoicing solution to over 30,000 UBS active customers. This initiative ensures they meet the upcoming LHDN regulatory deadline, effective from August 1st. With our systems fully prepared, we are dedicated to managing the implementation process efficiently, providing timely and compliant-ready solutions.

Posted 23/07/2024

Image of einvoicing screen

At the beginning, the initiative prioritises companies with annual revenues exceeding RM100 million, emphasising seamless integration and operational efficiency. This strategic rollout underscores Access’ commitment to supporting Malaysia’s business community through regulatory transitions.

Evan Puzey, General Manager of ERP APAC, reaffirmed the company's commitment to its customers in the region:

"While we have prepared our solutions to be available to all our customers in July, initially our focus will be on supporting those customers who meet LHDN’s initial call to action for business with annual revenues of RM100 million and above.  In doing so, we will make sure those clients meet the August 1st deadline and comply with LHDN regulations. Nevertheless, no matter what size company you are, if you engage with us directly or through your preferred partner to inform us of your proposed eInvoicing timeline we will facilitate your onboarding for eInvoicing at the earliest convenience.

Further, understanding the positive impact this program will have on Malaysia and our customers operating there, we are making the UBS eInvoicing feature available to active users of our UBS account, billing, and inventory modules.

"Additionally, we have made significant efforts to ensure our business partners are thoroughly trained and have already become early adopters of the eInvoicing system. Through all-inclusive training programs, our partners have gained the expertise to implement and support the new eInvoicing process effectively. This proactive approach enables them to fully support the deployment of eInvoicing for their customers, ensuring a smooth and efficient transition. For customers facing the mandatory deadline in August, these trained partners are readily available to provide the necessary support and guidance, ensuring compliance and enhancing the overall invoicing experience.

“In addition to our eInvoicing support, we extend our assistance to customers facing expired Access UBS software licenses. If your Access UBS software license has recently expired and you need assistance, our dedicated customer support team is available to help. To reach us, please fill out this form, and we will promptly address your needs,” Mr Puzey concluded.

In conjunction with the implementation, Access has continued hosting informative UBS eInvoicing webinars, including today's session. This webinar provided participants with comprehensive insights into UBS eInvoicing, covering recent updates and practical deployment strategies. It is another example of Access's ongoing support and commitment to empowering businesses with cutting-edge digital solutions.

Since January, Access has been hosting a series of monthly webinars offering exclusive insights into developing their eInvoicing solution for UBS customers and partners. These sessions also provide market updates on the business and tax compliance implications of eInvoicing. With over 12,000 participants attending these webinars, Access ensures its customers are well-prepared to meet the new electronic invoicing requirements and enhance business compliance.

The rollout of eInvoicing implementation across the country will commence on August 1, starting with companies earning annual revenues exceeding RM100 million. This phase aims to ensure compliance with LHDN regulations, with penalties for non-compliance ranging from RM200 to RM20,000 per instance.

The second phase, set to begin on January 1 of the following year, will extend to companies earning between RM25 million and RM100 million annually, enhancing overall regulatory adherence. By July 1 of the subsequent year, the final phase will require all businesses and enterprises involved in sales or services to universally adopt eInvoicing, thereby mitigating penalties and maintaining alignment with LHDN regulations.

For customers apprehensive about their current provider's preparedness for eInvoicing, we encourage them to contact us for assistance. We are committed to seamlessly guiding them through the transition to electronic invoicing no matter what solution they use today – we are more than happy to help them where we can.

We have compiled a comprehensive list of frequently asked questions (FAQs) about eInvoicing to aid customers in preparing for this transition. These FAQs are designed to provide clarity and guidance on various aspects of eInvoicing implementation, ensuring our customers are well informed and ready for the change.

Visit the Access Customer Lounge for an on-demand webinar.

For more information on The Access Group in Malaysia visit: www.theaccessgroup.com/en-my


MEDIA CONTACT

For more information or to request an interview, please reach out to Seetha Subramany – [email protected], M: +6012 – 2293565