What can we offer?
Knowledge Articles
Our powerful and searchable Knowledge Base allows you to find common answers so you can get help and support, quickly and simply
Customer Webinars
We strive on supporting new and existing customers getting more from their systems
Community Users
Our communities allow our customers to create and take part in open discussions with each other and Access staff
Certified Professionals
At Access, we pride ourselves on the depth and breadth of skills across our passionate services employees
Services that will make you smile
Our services are tailor-made to assist our customers in getting the most out of their software with ease. Discover the range of services that we offer below.
Implementation Services
Our onboarding FlightPath programme dramatically reduces the time between implementation and gaining full value.
We’ll land this with you – you’re in control, and we’re right by your side.
Support Services
We don't have a one-size-fits-all approach to your success. We offer three plans to suit your support needs: Essential, Standard and Premier.
At every step of your Access journey we can help: online, by phone and chat or direct to experts – you choose the level of support you need.
Growth and Development Services
To ensure you get greater impact from your Access software, FlexPoints are a cost-effective, flexible way to access our value-added services when you need them. You can redeem FlexPoints against multiple products or services.
Productivity and Efficiency Services
We have over 1000 certified professional service employees who are dedicated to helping customers get the most value possible out of their Access software.
Our team helps hundreds of customers every week, to improve their productivity, increase efficiency and ultimately provide them with the freedom to do more.
Software that gives our clients the freedom to do more
The impact of Access on our business has been significant. We’ve moved from an organisation run on paper processes to an organisation which is fully digital. It’s transformed the way we work.
"Access Procure Wizard has given us a degree of control that we haven’t experienced before. We have full visibility of the product and price catalogue, prices are not changed without our authorisation, products contain live allergen data and you can establish very quickly product price comparisons."
"We have over 100 of our sites successfully using Purchase to Pay from Access Procure Wizard. This allows our sites to place orders, get approval, see what is outstanding and control prices. Access Procure Wizard has given us a degree of control that we hadn’t experienced before."
Our success at Mount Charles reflects the quality of our people and our partners. Like the team at Access EPoS. They provide our EPoS, business management solutions and real-time reporting and intelligence. All of which ensures we have the best technology tools to constantly strive to be the best.
“The benefits that Access Procure Wizard brings to our business is that it makes the ordering and purchasing for our properties an awful lot easier. It really streamlines everything.”
As a growing multi-site we wanted to ensure that we selected the right systems solutions partner to support our future growth. The reporting capabilities of Access EPoS are incredible and the amount of visibility of data we have compared to a couple of years ago is amazing.
