HSC Support
Synergy
Access Synergy (previously Servelec Synergy) helps local authorities, schools, and other providers to support families more effectively by spanning the full education and child services spectrum. Integrating easily with social care systems, providing one single view of each child or young person.
Why use Synergy?
The education management system is a comprehensive suite of products that makes information sharing simple – across systems, providers, departments, and even other authorities. It integrates seamlessly with other systems, including third-party software, to record and manage all aspects of children's services.
By reducing administrative burden and removing duplication, the suite not only gives you more time to focus on improving outcomes it helps you make significant financial savings.
Some of our customers noted that online applications rise to 98% since using Synergy.
Key benefits of Synergy:
For local authorities
- Have full visibility of each child and the insight to make good decisions.
- Enable faster decisions by increasing efficiency.
- Improve your service and evolve it easily.
- Get a strong return on investment by saving time and money.
- More support for vulnerable children.
- Help improve Ofsted ratings.
For providers
- Have more time to focus on improving outcomes.
- Provide a better service to families.
- Share information and insight safely and easily.
- Save time on data entry.
- Improve data accuracy.
For parents, children & young people
- More powerful, positive outcomes.
- Improved access to key services.
- Closer interaction between families, schools and other providers.
Download our Synergy Admissions Brochure to learn how our software solution can help you
We’ll help you set up Synergy to suit to your specific needs for an information management system that helps you improve both outcomes and efficiency.
Explore Our Synergy Suites
Synergy tools and services
Our tools and services help you operate our Synergy education management system efficiently, effectively and with access wherever it’s needed. So, you can focus on providing care, safeguarding and support for children and young people. By providing expert support to help you make the most of Synergy, we enable you to spend more time on caring and less on administration and IT management.
We offer a range of tools and professional services to help you maximise how you use our Synergy education management system. They’re designed to let you do what you do best – care for others. We call it Digital Care and we’re right here beside you.
SysTalk
Underpins the vision of an integrated children’s service; it can map data from multiple systems into a single record for each child.
SysTalk lets you load, cleanse and de-duplicate information from a variety of sources and a range of file formats. This allows you to update a child’s core record easily and effectively on Synergy.
Orchestra
Orchestra automates feeds from your schools or other systems outside of Synergy to get regular, hassle free information into your system. This provides local authorities a real insight into day-to-day changes with the children under their care, keeping staff in the picture.
Synergy Administrator
This enables your IT administrators to configure Synergy settings. We work with you to up skill your people, which helps to reduce your operating costs.
It also helps to ensure that everyone using your Synergy system has a user-friendly experience.
Managed IT Service (MITS)
We offer a variety of managed IT services that we can tailor and implement to suit your specific needs.
Our experienced consultants can manage your Synergy software upgrades at a time that’s convenient to you.
This allows you to concentrate on providing care while we ensure you have the best possible versions of our software for your authority.
See the software in action
The Admissions, Early Years and Free School Meals modules proved to be far better designed than our previous system, and the functionality was much more sophisticated. The consultants who steered us through the various module implementations and data migration were excellent.
With Synergy, we can better manage our online attendance services and assist customers with any issues. Synergy’s flexibility means we spend far less time on admin. As well as having better functionality it was the most cost-effective in comparison to other suppliers, allowing us to re-direct funds back into continuous improvement of the service we provide.
When people are recording data separately in spreadsheets, it very quickly becomes out of date. It also doesn’t allow our colleagues access to the full picture. Synergy gives us a standard way to record, to aggregate data and work together as a department.
Our long-standing relationship with Servelec has grown and developed over time. Today, we consider ourselves development partners in the Synergy technology – we’re often trialling new features and providing key feedback.
Synergy gives us a standard way to record, to aggregate data and to work together as a department.
The School Admissions module has modernised the way in which parents make school applications while reducing the number of paper applications and administration time to input the data. The implementation of Synergy was an efficient and straightforward experience.
They have been fantastic in meeting our required timescales – delivering all projects on time, and within budget, without a single system glitch.
Schools can now log in and see all the allocations that we have worked on in a particular week. For us that was a big success factor, we could see the interaction and the immediacy and we loved it.
When we went out to market, Synergy stood out as a system that was able to meet our needs. It is very user-friendly, and affordable too.
We had staggered the implementation to align with our business and development strategy.
Throughout this journey, we have continued to receive vital support and guidance and we felt that they really understood how local authorities work.
As part of our Digital Strategy, we’re undergoing a complete digital service redesign, rather than simply replacing like for like. We’re making sure that our customers’ journey with us is easy and straightforward. We were looking for a system that was user-friendly, intuitive and had longevity.
Let’s face it, local authorities are complex and large organisations, we tend to work in silos and purchase systems without interoperability in mind. So, working with systems that integrate with one another is very important for helping us provide joined-up services.
Linking all of these systems together allows for faster decision-making and more accurate forecasting, and it allows us to react quickly to potential situations around exclusions and attainment checkmarks.
Synergy’s highly customisable functionality will allow us to design and modify the system to the great benefit of our working practices. The effects of which we are confident will contribute toward the continuing excellent service provision to the children, young people and families of Swindon.
Access Health and Support Suite: Software to support quality care
Whether you’re a commissioner, local authority, health organisation or delivering care services, our Access Health and Support Suite has a solution for you.
We support a range of services, working together to provide a scalable and enhanced service for Local Authorities and care facilities across the UK. Our combined in-house expertise ensures we can continue to support the public sector's challenges, to bring continued growth and improve the quality of care for individuals.
Completely secure: With multi-level access control, and ISO 27001 security and Information Governance Standards compliant, we make sure only the right people can access the information they need.
Discover our full range of services today.
