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Rio Cloud

Rio Cloud is designed for use by healthcare providers in various settings, including private healthcare, mental health trusts and CAMHS services, offering the right data and functionality. 

It securely stores clinical records all in one place, showing a patient's full history and reducing clinical risk. Our software provides best practice assessments, workflows, and care pathways for all care settings to enable you to do what you do best – care for others. 

Deliver improved patient care with Rio Cloud

Improved Access to Information: Rio Cloud centralises service information in a digital format, allowing you to access it easily from various locations. This ensures that accurate and up-to-date information is available whenever needed, leading to better decision-making and service user care.  

Enhanced Coordination of Care: Rio Cloud facilitates communication and collaboration among different users involved in a service users care. This improves coordination, reduces errors, and ensures continuity of care across different settings and specialties.  

Reduced Duplication and Errors: With Rio Cloud, there's less chance of duplication because all relevant information is available in one place. This helps reduce errors, improves service user safety, and can lower costs.  

Efficiency and Time Savings: Rio Cloud streamlines administrative tasks, freeing up time for users to focus more on service user care, reducing paperwork and improving overall efficiency while also increasing service user satisfaction. 

A woman with a child on her lap talking to a nurse

Why use Rio Cloud? 

We believe that all organisations should be able to access the tools they need to provide care, whatever their size. 

It’s pre-configured, yet scalable and provides trusted data that can be analysed to inform service development and manage capacity. Rio Cloud is designed to inform healthcare practitioners and put clinical needs first, improving decision making and supporting to provide the best possible care. 

The solution provides secure and reliable access to your applications and data, wherever you are. It saves time and money, enables faster, safer decision-making at the point of care and helps you instead focus on what matters, providing the best possible care. 

What our customers say

Key benefits of Rio Cloud

  • Automates and digitises the processes of recording care, ensuring a secure and auditable service to your patients.
  • Streamlines your clinicians' work practices resulting in significant cost savings for your organisation, whilst reducing the admin burden on your clinicians.
  • Improves quality of care and patient/service user safety with a holistic clinical view of treatment, ensuring all relevant information is available at the point of care. Ultimately to help them to get better, sooner.
  • Reduction in the risk of errors arising from having multiple systems by consolidating patient/service users' information in one place.
  • You’ll have a single point of contact, always based in the UK.
User Security Solutions
  • Capability for holding and sharing information in a way that is secure and GDPR compliant.
  • Eliminates risk of misinterpretation of handwritten records within paper-based systems.
  • Enhanced data insight for Management and Clinical leads, as well as improved quality of data through standardised ways of working.
  • Quick to deploy but scalable, with the option to quickly add additional functionality or user numbers as and when required to meet the changing demands of your service.

Rio Cloud can empower your team with the various functions built into our solution

  • Access Rio Cloud anytime, giving the workforce the ability to view and update patient care records wherever they are. 
  • Chronological timeline view of all events in a patient/client record. This makes it easy to read details at a glance, and for any specific event. 
  • Real time data reporting, which can help assist your organisation’s regulatory submissions to governing bodies. 
  • Access uses an extensive range of APIs to ensure our solutions can integrate with your existing products. 
  • Compliant with Mental Health Care Act. 
  • Role Based Access ensures the right people can see the right data at the right time – whilst ensuring accountability and protecting patient privacy. 
  • Rio Forms can be configured to replicate your current paper or digital format. 
  • Rio Cloud provides high standards of data protection, privacy and transparency. 
  • Continuous monitoring and pro-active maintenance scheduling, minimising disruption from ongoing upgrades and maintenance.  

What is an Electronic Patient Record system and why aren’t they just for hospitals

Better data = better decisions.

As Integrated Care Systems (ICSs) have been formed, all organisations providing care need to become more aligned on how care is provided. Having a standard way to store and record patient information is key to this collaboration. 

Read our white paper about EPRs, how new developments now make them accessible for organisations outside of Trusts and how policy is accelerating this shift. We also look at how they can help all healthcare professionals provide better care with better data leading to better decisions. 

Remove the burden of paper-based patient records with Rio Cloud

Electronic patient records are rapidly replacing paper-based records previously used for storing patient information, meaning information sharing between clinicians is quicker than ever. 

Joined-up care is the future of healthcare, and the first step is making sure patient records are easy to access and can work in tandem with other healthcare software. 

Software solutions like Rio Cloud are helping healthcare organisations team up by consolidating patient data into one longitudinal record. This helps provide multiple healthcare providers with consistent and accurate information, ensuring continuity of care across various medical professionals. This unified approach not only streamlines communication and decision-making but also enhances patient safety and satisfaction, and ultimately, creates improved health outcomes for individuals nationwide. 

Get in touch today

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Speak to a consultant

Find out how we can help you to provide more informed, better care, as well as:​

  • Streamline your clinicians' work practices ​
  • Consolidate patient/service users' information in one place​
  • ​Gain a secure and auditable service for your patients/service user​
  • ​Automate and digitise the processes of recording care

 

Rio Cloud has enabled us to start our digital transformation. We’ve moved away from the familiar paper-based patient records, but with Access we have peace of mind that we’re holding this sensitive information securely and we are now in line with NHS’ vision for a digitisation.

Lewys Savill, Operations Director, Pathfinder Healthcare

FAQ

What is an EPR/ER?

An Electronic Patient Record (EPR)/Electronic record (ER) is a digital version of a service user's history, which is maintained by providers over time. It includes a wide range of information including demographic details, detailed histories, diagnoses, medications, treatment plans, notes, assessments immunisation dates, and allergies. 

EPRs/ERs are designed to be accessed by authorised staff within an organisation, facilitating communication and collaboration among members of the team. They can improve the quality and safety of service user care by providing comprehensive, up-to-date information to staff at the point of care. 

What is the difference between full Rio and Rio Cloud?

There is no difference in functionality, all the functionality that is available in Full Rio is also available in Rio Cloud.

Rio Cloud however is designed to be implemented and used by smaller organisations, allowing them to benefit from the same solution but at a fraction of the cost.

How does Rio Cloud compare to legacy solutions for keeping details on patients?

The most obvious detail is that Rio Cloud is a digital record solution, rather than paper-based, but even compared to older electronic medical records, Rio Cloud offers stronger integration into an organisation’s network – providing one source of truth in one centralised patient record.

Is it secure?

Our robust ISO-based Information Management System (“ISMS”) manages data in accordance with ISO27001 (for which we hold UKAS accredited certification), Cyber Essentials (CREST accredited certification) and Information Governance (“IG”) Toolkit, while also incorporating industry best practices like BS 10012 Data Protection.   

Is it easy to use?

If the system is not easy and efficient to use then fewer benefits will be realised, more problems with implementation will be encountered, more support will be needed. Initial enthusiasm can be easily squandered when a new system is frustrating and not easy to use, even among those who welcome change. 

See Rio software in action