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Rio Integration Hub

Rio Integration Hub is a cloud-based interoperability platform.

It enables a safe, secure environment to share data between various systems and mobile apps to deliver an integrated approach to patient care.

Benefits of Rio Integration Hub

For practitioners
  • It saves time, improves accuracy, and reduces the risk of human error while supporting better decision making
  • Empowers nursing practitioners with the ability to read and edit numerous patient records
  • Improved clinical effectiveness for more informed decisions and better patient outcomes
  • Supports safeguarding by sharing alerts across settings for both adults and children 
For health and social care providers
  • Saves time and money by avoiding duplicate tests or assessments 
  • Supports safeguarding by sharing alerts across settings for both adults and children 
  • Helps to design more effective services by providing an accurate understanding of populations
For professionals
  • Improves understanding of a person’s needs and supports them in their decision making 
  • Safeguarding is supported by sharing alerts across multiple care settings 
  • Get immediate access to data that would otherwise be unavailable, difficult to obtain or missed in the assessment and planning process 
For patients
  • Receive more consistent and effective care
  • The holistic approach delivers a better outcome
  • Improves reassurance and confidence in the service
  • Improves the person’s experience of the care system by not having to repeat themselves
  • Helps professionals provide a personalised care plan
  • All relevant healthcare professionals involved in their care can see their results through Rio
  • It allows people to engage in their care and provides individuals access to their care record
For ambulance services
  • Be prepared with relevant information ahead of attending to the patient 
  • Establish whether the patient has a mental health crisis plan quickly 
  • Enables ambulance services to have more meaningful conversations with the patient as they have access to up-to-date information 
  • Be able to act and tailor the following steps according to the best interests of the patient by having access to details of their crisis plan 

Viewers and Application Click throughs (formerly Conexes Information Viewers)

Your health and social care professionals are frustrated because they must access many different systems or speak to several colleagues to get a complete picture of the person they’re caring for. 

Integration hub viewers give real-time access to health and social care information in one place. 

  • Provide better care and save time by sharing information between EPR and other Trust systems
  • Securely share information held in Rio with your other systems
  • Spend less time chasing information and more time caring

Shared care record integrations

Too often, vulnerable people are frustrated by delayed access to essential services because professionals and practitioners cannot access an up-to-date, complete record. 

We help Integrated Care Systems join up mental, community and child health records stored in Rio and social care records stored in Mosaic with acute hospitals, GP practices and ambulance services.

  • Make sure any record can easily be viewed and, depending on permissions, updated without the user needing to switch the system.
  • Accessible through a range of interfaces to third-party Shared Care Record software providers, such as the Medical Interoperability Gateway, Orion, Graphnet and Cerner,
  • Use other systems to view data held in Rio or Mosaic through integration with a local health and care record platform.
  • Enable role-based security features to help maintain data security and privacy and restrict access
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