Community support:

- Local Authorities
- Market Insights
- Education Management
Technology Enabled Care

HSC Support

Family Information Services

Access Family Information Services (FIS) solution helps you to manage childcare information and service directories. We help you increase efficiencies and to provide better support to parents and carers. Not only is the FIS system highly secure, it also very flexible.

You can configure it to suit your needs, so the right data is available to the right people at the right time. You are empowered with secure, streamlined management of nursery education funding online and easy-to-use directories for early years’ childcare information management and services.

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For local authorities

Save time and money
Improve the quality of your data
Guard against fraudulent claims
Reduce the volume of call centre contact
Improve communication with providers and parents
Support your digital by default strategy
Keep directories up to date easily
Integrate seamlessly with legacy systems

For providers

Simpler to submit headcount information
Speeds up payment processing
Easier to maintain contact details and staff information

For parents and carers

All local childcare and service providers in one place
Easier to find the most suitable providers and services
Improved care and support

Download our Synergy Admissions Brochure to learn how our software solution can help you

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Modules of our family information services solution

Family Information Service Management (FISO)

A range of online modules, including a web portal for Providers of Early Education, Child Care and Family Services.

This software has been developed and refined over 10 years to provide you with a powerful suite of products to support this essential service.

Page Manager

Helps you to manage and customise your online Family Information Service directory (FISO Public Enquiry) quickly and efficiently.

You can update and amend your own public enquiry web pages without your corporate web team having to make changes, which often leads to delays in new information going live.

You can concentrate on content without having to worry about conforming to web policies.

Provider Portal

Allows those in Early Education Settings access a secure web site and submit details of their termly estimates (*where applicable) and actual headcounts directly.

This can save you countless hours of manual entry and ensure the highest possible quality of data from our data checking and approval mechanisms.

Online Directory Enquiry

Gives you access to vital data, including contact details and information on registrations, inspections, and affiliations.

The data spans across service providers, staff, contacts, and general enquiries.

Categorisation by type, method, source, or requirement improves efficiencies by giving access to the right information at the right time.

Synergy gives us a standard way to record, to aggregate data and to work together as a department.

Norfolk County Council

Schools admission management

Manages the admissions, transfers and appeals processes across all schools at the key stages in a child’s educational journey.

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Education support software

Education support modules help you to maximise our education management system, and to provide better care, safeguarding and support for pupils and their families

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See the software so many organisations use to deliver the highest quality care

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