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Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Claire Wardle

Writer on Social Prescribing

Children's mental health is rapidly declining. Some experts and researchers argue we are in a children’s mental health crisis.  Currently, 75% of children and young people who experience mental health problems aren’t getting the help that they need.  

At least one in six children and young people aged 7 to 16 years have a probable mental health disorder which increases to 1 in 4 in 17 – 19 years old. So, what are the factors and wider social determinants of health that impact children’s mental health and wellbeing? What is being done currently to tackle these issues? And what more can be done?  

To find the best solutions, we must get to the heart of the problem and understand why children’s mental health is declining.  

At Access Elemental Social Prescribing,  we know that social prescribing has been well established and successful when used by both adults and students.  We have worked with a number of different organisations across health and social care, housing, and education to deliver better preventative and early intervention services which can easily be adapted to apply in children and young people (CYP) too. 

This article will review what factors have caused the mental health in children to decline, the current mental health problems in children, what support is available, as well as explore how social prescribing in children can be a proactive alternative to improving mental health support for our children and young people.  

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Jake Derry

Construction content writer

In this article, we explain what is ‘deconstruction’ within the construction industry. Alongside outlining its merits, drawbacks, and the pivotal role it plays in achieving sustainability within the sector, we explore how ERP helps construction firms perfect the deconstruction process.

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In this article we'll cover:

  • The importance of cleaner safety

  • 5 methods of maintaining workplace safety

It is essential that every member of the workforce understands their role in how to maintain workplace safety. Cleaners are one group of staff who need to be aware of additional health and safety procedures and best practice, to ensure their own safety, as well as the safety of their colleagues and customers. 

In this article we have provided an overview of five essential health and safety tips for cleaners. Each of these tips follow guidance from the Health and Safety Executive (HSE). 

For more detailed training and guidance, please refer to our course on Health and Safety for Cleaners. 

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Leading education software provider, Access Education, has been shortlisted for two awards in the prestigious Education Resources Awards (ERA), highlighting the quality and diversity of its product offering. 

The division, part of The Access Group, has been shortlisted for ‘Supplier of the Year – Over £10 million annual turnover’ and ‘Secondary Resource or Equipment – ICT’, for its success in supplying schools across the UK with high-quality resources to meet their everyday teaching and learning needs. 

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Neoma Toersen

Writer for Health and Social Care

Feedback in health and social care is often overlooked. When it comes to understanding the experiences, perspectives and needs of people drawing on support, caregivers and regulatory bodies, nothing can compare to care feedback. In England, CQC feedback forms are the cornerstone of continuous improvement and quality assurance in care, so should be taken advantage of.

Good communication in health and social care is the first step to developing good relationships with people and generating consistent feedback that can be used to praise your team or motivate them to change and improve the care your service offers. It’s also key to promoting empowerment in health and social care, which gives people in your care the feeling of control and autonomy over their lives.

We at The Access Group have been working with care services across the country for over 30 years, providing them with high-quality digital services, support and information to help them succeed. We have put this article together along with other useful resources to help you understand feedback in health and social care, its importance and how you can use feedback to improve your quality of care.

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Liam Sheasby

Healthcare writer

The cost of electronic health records can be the deciding factor whether or not to buy a solution; regardless of the benefits such software will have on patients or clients. 

These solutions aren’t cheap, it’s true, but it’s a classic case of you get what you pay for: buying an electronic health record (EHR) is an investment that will have longer term benefits, and it’s on an organisation to perform analysis to determine whether there are cost benefits as well as care benefits for them to onboard an EHR software. 

For new healthcare organisations, it may be a step too soon, but for established organisations like NHS trusts it is commonplace to have electronic patient records already – and NHS Digital are pushing for all trusts in England to have these solutions as a matter of course. This push is encouraging private healthcare providers to follow suit, to better collaborate with the Integrated Care Systems (ICS) in the UK and be a part of the growing health and care ecosystem aiming to provide joined-up care. 

In this article we will explore these costs by looking at the initial outlay, subscription fees, how an EHR can reduce costs and the return on investment, as well as the market out there and the competition, and how pricing structures might differ.

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Liam Sheasby

Healthcare writer

Collaborative working in the NHS puts partnerships between clinicians and organisations at its foundation. We see this in action through patient engagement and the patient experience, both of which are priorities under the NHS Long Term Plan and the NHS’ Integrated Care protocols. 

These partnerships are being pursued by the NHS – primarily through NHS England, due to devolution – with the goal of taking that difficult first step of making contact with other health and care organisations. Establishing regular communication channels and building connections takes time, something healthcare professionals don’t have a lot of, so they need incentive – or a nudge in the right direction in this case. 

There are benefits to be gained though through greater communication though; better knowledge of treatment methods, of population trends, of patient needs… the list goes on. In this article we’ll guide you through what collaborative working entails. We’ll touch upon NHS Trusts in England (NHS health boards in Wales), though that topic is for a companion blog to this piece given how much there is to talk about on collaboration between trusts. Instead, this is a guide to explore what collaboration needs to succeed, and what you as a healthcare provider can do – whether inside the NHS or outside – to be engaging and cooperative.

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If you spend much time reading news reports and opinion pieces on how the cost of living is impacting hospitality, you might be growing tired of seeing the word ‘resilience’.  

After several challenging years, hospitality owners and operators are looking for signs that the time is coming when they aren’t just stubbornly surviving. But is recovery and growth possible in a world where the cost of living continues to rise, customers are more conscious than ever about how they spend their money, and retaining quality staff is becoming increasingly challenging? 

In this article, we’ll tell you why we’re confident that the answer to that question is ‘yes’, and we’ll share practical guidance on the measures you can take to protect your hospitality brand from the challenges imposed by the rising cost of living in 2024.

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Staff onboarding can be a complex process, and in hospitality, it presents an unique set of challenges with many legislative areas that need specific areas of training – such as serving alcohol, allergens, and food safety as well as the majority of hospitality workers being in deskless roles. Add to that the fact that staff turnover in the hospitality industry stands at double the UK average (30%), and it’s clear to see why proper onboarding is something that hospitality operators should focus on. 

Here at Access, we’re familiar with the onboarding process. Through our accessible LMS we are delivering hospitality training courses to thousands of new hospitality employees daily, and we have helped companies such as Namco BNAE to develop and implement custom induction programmes to help get their new starters onboarded. It’s fair to say that we’ve picked up a few tips and tricks along the way. 

So, why is an effective and consistent staff onboarding process critical for hospitality businesses, and what happens when you don’t have one in place? In this article, we’ll examine the importance of getting it right, share our top tips, and look at some of the common mistakes to avoid. 

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Clement Lim

Writer on social care

Knowing how to achieve an outstanding CQC report starts with considering the CQC’s five key questions: are services safe, effective, caring, responsive, and well-led? These questions form the basis of the CQC’s inspection and assessment framework, and they address what the CQC needs to see in terms of high-quality, safe, and person-centred care.

This article will break down the methodology behind the CQC’s rating process. We will share proven strategies that you can implement to improve your CQC rating.  By committing to these strategies and continuously striving for excellence, you can work towards getting your own outstanding rating.

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